Blog / Pain in the SaaS - Episode 3 with Jeff Kushmerek

Last Updated:May 7th, 2024

Pain in the SaaS – Episode 3 with Jeff Kushmerek

In this episode of Pain in the SaaS, WorkRails’ Mike Weiner sits down with Jeff Kushmerek, Co-Founder and CEO at Infinite Renewals, and seasoned Customer Success and Professional Services veteran. The two discuss how the customer success motion has changed over time, and how services have evolved to play a vital role in customer outcomes.

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