WorkRails CEO, Jamie Proctor, and LandNExpand CEO, Jackie Golden, discuss the impact professional services have on a successful land and expand sales strategy.
Enterprise SaaS is complex and solves large, complicated problems. Jamie and Jackie discuss how offering your clients professional services bridges the gap between where your client is and getting them to achieve their vision using your solution. By presenting your services as a plan and a path to success versus an add-on to the SaaS (or not at all) help deliver quicker time to value, embeds your solution into the core of your clients strategy and ultimately makes it easier to expand within your client reducing the risk of churn.